Michael Page
Helpdesk Technician - 6-Month Fixed-Term Contract - Geneva
Geneva · GE
Vor Ort100 %FestanstellungDeutschIT/Kommunikation/MedienPersonalvermittler
- Berufsfeld
- Informatik · IT-Support & Helpdesk
- Ausbildung
- Keine bestimmte Ausbildung
- Sprachkenntnisse
- Englisch
- Lohn
- Geschätzt CHF 50’000–80’000 pro Jahr (100 %)
- Schätzung von jopp, nicht aus dem Inserat.
- Veröffentlicht am
- 05. September 2026
- Zuletzt gesehen
- 19. September 2026
- Join a dynamic international environment with modern workplace technologies.
- Play a key role in delivering an outstanding employee IT experience.
About Our Client
Our client is a well-established international organization with a strong focus on innovation, collaboration, and operational excellence.
The company offers a modern and people-oriented work environment, supported by advanced technologies and global teams.
Job Description
- Provide first-level technical support to internal users.
- Manage software access requests and user permissions.
- Execute onboarding and offboarding activities for employees.
- Prepare, configure, and deploy laptops and IT equipment.
- Troubleshoot Windows and macOS devices.
- Investigate user authentication and MFA-related issues.
- Administer user accounts, distribution lists, and access groups.
- Maintain and distribute loaner equipment and peripherals.
- Support meeting rooms and on-site technical events.
- Escalate complex incidents to specialist teams when required.
- Maintain accurate ticket documentation within the ITSM platform.
- Contribute to process improvements and knowledge-base documentation.
The Successful Applicant
- 1-3 years of experience in IT Support, Helpdesk, Service Desk, or Desktop Support.
- Experience supporting both Windows and macOS environments.
- Knowledge of user provisioning and access management processes.
- Experience with employee onboarding and offboarding activities.
- Familiarity with SaaS applications and cloud-based environments.
- Experience working with an ITSM tool such as Jira Service Management, ServiceNow, or similar.
- Solid troubleshooting and problem-solving skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and customer service skills.
- Strong sense of ownership and accountability.
- Professional level of English.
What's on Offer
- Opportunity to work within a modern international organization.
- Exposure to a broad range of workplace technologies and IT operations.
Quote job ref
JN-092026-7097061
Job Function
Information Technology
Specialisation
IT Support
Industry
Technology & Telecoms
Where
Geneva
Contract Type
Interim
Job Reference
JN-092026-7097061