Grand Hotel Zermatterhof
Assistant Housekeeping Manager
Zermatt · VS
- Veröffentlicht am
- 17. August 2026
- Zuletzt gesehen
- 18. September 2026
-Assist in managing, training, and motivating the housekeeping team to meet and exceed service standards.
-Conduct regular training sessions on cleaning procedures, safety protocols, and guest service expectations.
-Monitor team performance and provide feedback to ensure high standards of cleanliness, hygiene, and professionalism.
-Ensure all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation.
-Conduct regular inspections of guest rooms and common areas to ensure compliance with hotel standards.
-Handle guest complaints related to cleanliness, resolving issues in a timely and professional manner.
-Assist with ordering, managing, and controlling housekeeping supplies and equipment.
-Ensure proper stock levels of cleaning materials, linens, and guest amenities.
-Track and report inventory usage, ensuring no shortages or overstocking occurs.
-Assist with planning and coordinating housekeeping schedules to optimize staff efficiency.
-Monitor and manage the daily work schedules for housekeepers and room attendants.
-Ensure proper maintenance and cleanliness of housekeeping equipment.
-Ensure that all guest requests related to housekeeping are addressed promptly and professionally.
-Communication with other departments, including Front Office and Maintenance, to ensure smooth operations.
-Handle special requests and VIP guest needs to maintain high levels of guest satisfaction.
-Ensure that all health and safety regulations are adhered to by the housekeeping team.
-Maintain a clean and safe working environment for all housekeeping staff.
-Assist with the preparation of reports on housekeeping activities.
-Handle administrative tasks related to housekeeping operations.