Stellen

The Zurich hotel has beenrebranded as of May 2023 to Radisson Hotel and SuitesZurich and is managed by Vertiq Hospitality.

The hotel offers 343 appartments and 104 hotel rooms, which is a great mix for long business stays or short city trips to the city of Zurich. The location of the hotel is in between the city centre (15 minutes) and Zurich international airport (10 Minutes). Our guests are able to enjoy the fitness area, Italian restaurant LUIGIA, the inner courtyard, two bars and a rooftop terrace.

The Perfect Candidate has:

Preferred knowledge about Radisson and ideally with the Emma PMS system
Enthusiasm & a true team player
Service oriented
A valid residence and working permit for Switzerlandis required
English and German speaking
Willing to worknight shifts, including weekends & festive days
What we offer you:

Salary according to the Collective Labor agreement L-GAVand Hotela
Lunch Check
The best project you will ever work on is you! So let us help you grow (internationally) with our guidance and training possibilities
A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
Feed your wanderlust with discounts in Radisson & Vertiq Hotels!
The main Responsibilities include:

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
Organizing all end of date tasks to be able to run the night audit.