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title: Global People Manager

 

Global People Manager

Job Title: Global People Manager

Contract Term: Permanent

Location: PSI Head Office, Geneva, Switzerland

Travel required: occasional

Team: Global Operations

 

Summary:

The position is responsible for developing and implementing strategic and operational people policies, procedures and tools of PSI’s global operations to support the achievement of PSI’s political objectives - including overseeing strategic personnel planning, continuous improvement, employee engagement, performance and wellbeing. It plays a key role in fostering PSI culture.

 

Main Responsibilities:

HR Strategy & Organisational Leadership

Develop and implement a global People Strategy that supports PSI’s political priorities, organisational sustainability, and long-term workforce as a strategic advisor to the Senior Management Team (SMT) on people-related matters, organisational effectiveness, workforce planning, talent management, and social dialogue including with union and staff organisational design and change management initiatives aimed at strengthening operational effectiveness, employee engagement, and organisational resilience.Develop and implement people policies, practices, and initiatives that are aligned with PSI’s values, culture, and strategic objectives.

Global People Operations & Compliance

Oversee the delivery of global HR operations across all PSI locations, ensuring consistency, efficiency, and compliance with local employment legislation and organisational and continuously improve people processes, including recruitment, onboarding, employee lifecycle management, contract administration, and legal and regulatory compliance across all regions and country offices, mitigating employment-related risks and maintaining best practice HR global HR systems, records, reporting, and people analytics to support informed decision-making.

Talent Management & Employee Development

Lead global workforce planning and succession planning processes to ensure organisational continuity and future capability.Develop and implement learning, leadership development, and career growth initiatives that strengthen organisational performance and employee engagement.Oversee performance management processes, ensuring managers are equipped to support high performance and professional development.Promote a culture of continuous learning, feedback, and accountability across the organisation.

Employee Relations, Wellbeing & Inclusion

Champion a diverse, equitable, inclusive, and psychologically safe workplace where all employees can initiatives related to employee wellbeing, health and safety, and duty of care across all PSI locations.Provide expert guidance on complex employee relations matters, conflict resolution, and workplace investigations where positive social dialogue and constructive engagement with employee and union representatives.

HR Business Partnering

Serve as the global HR Business Partner for managers and staff across headquarters, regional offices, and country offices.Support leaders in people management, team development, performance management, workforce planning, and employee and advise managers on leadership effectiveness, employee relations, talent development, and organisational managers to make effective people decisions through data-driven insights and practical HR guidance.

Compensation, Benefits & Workforce Planning

Lead the development and review of global compensation and benefits frameworks to ensure competitiveness, equity, and alignment with organisational objectives.Support salary reviews, workforce planning, and negotiations relating to employment conditions and staff benefits.Partner closely with the Finance team on headcount planning, people budgeting, workforce costs, and HR-related financial reporting.Contribute to the development of sustainable people investment strategies that support organisational growth and effectiveness.

Supervision: The position will report to the Head of Global Operations.

Staff management: NIL

Internal Relationships: The position is supported by the Head Office HR Manager and works in close collaboration with the Senior Management Team, regional secretaries, and managers across the organisation.

Employment conditions: Permanent, full-time position. Remote working possible.

Annual gross salary paid in 13 monthly instalments. Secondary benefits are based on PSI Policy, and subject to local conditions.

Starting date: As soon as possible.

 

Requirements:

Education, knowledge and experience:

College or university degree related with HR management, or equivalent experience

At least 10 years’ experience in a senior personnel management position within a membership-based organisation, trade unions, civil society or equivalent with demonstrated success in developing procedures and implementing systems and tools to support the organisation

Demonstrated experience with strategic planning at management level

Experience developing and rolling out new HR policies in atypical organisations

Demonstrated capacity to coordinate with different stakeholders (geographically remote), lead small teams and motivate staff

Experience with information tools for staff management including HRIS

Experience working in an international environment

Skills and attributes:

Excellent organisational and coordination skills including the ability to multi-task, respect deadlines and manage competing priorities in a complex environment

Significant experience in providing advice on complex employee relation issues

Strong problem-solving, creativity, change management and decision-making skills

Good judgment and political sensitivity

Ability to manage risk and operate in unfamiliar and ambiguous environments with limited resources

Strong team player, able to communicate with colleagues from diverse backgrounds

Initiative and ability to plan, work autonomously and in teams

Excellent interpersonal skills, ability to manage relationships in a multicultural environment

Understand the role and values of trade unions in an international context including PSI’s political objectives

Languages:

High level English and strong working French

Working Spanish desirable

Internationale des Services Publics (ISP)

• Internationale des Services Publics (ISP)
  Chemin du Point du Jour 6-6bis
  1202 Genève

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