Avaloq
Offering Manager & Client Administrator
Lugano · TI
- Ausbildung
- Bachelor
- Erfahrung
- 2 bis 5 Jahre
- Sprachkenntnisse
- Deutsch · Französisch
- Lohn
- Geschätzt CHF 60’000–90’000 pro Jahr (100 %)
- Schätzung von jopp, nicht aus dem Inserat.
- Erstmals gesehen
- 26. September 2026
- Zuletzt gesehen
- 26. September 2026
The overall aim and target of this function is to secure the customer and prospects operational stability and improve the service level satisfaction. The team is well positioned to support the Key Account Manager and Sales Manager operationally thus allowing them to focus on building relationships with the prospect/ client and identifying sales and upselling opportunities.
You will be part of a commercial team managing client relationships in the region.
This is a client / front facing role be expected to interact with clients in calls and emails and participate in client meetings along with Account Managers
Your key tasks
Support the Sales team in preparing and processing offers in line with internal standards and procedures
Act as the main point of contact for clients and Account Managers on financial and billing matters providing supporting documentation as required
Maintain accurate records of clients annual recurring fees and ensure the timely and correct invoicing of all contracted projects and services
Coordinate client and partner invoicing activities in close collaboration with Finance and Accounts Receivable teams
Assist the Sales team in preparing presentations documentation client meetings events and related follow-up activities
Ensure the accuracy and integrity of data within management reporting systems and prepare reports and presentations for various stakeholders
Manage and maintain team documentation and administrative records
Support the Team Lead with the onboarding induction and training of new team members
Qualifications :
Bachelors degree or equivalent qualification
Minimum of 2 years of experience in a support operations billing or accounts receivable role
Advanced proficiency in Microsoft Office particularly Excel Word and PowerPoint
Strong ability to multitask and adapt to changing priorities in a fast-paced environment
Team-oriented mindset with a willingness to support colleagues and provide backup when needed
Excellent interpersonal skills with the ability to build effective working relationships across all levels of the organization and with external stakeholders
Ability to handle challenging and complex situations with composure confidence and professionalism
Highly organized with strong attention to detail and effective workload management skills
Fluent in written and spoken German and French
Additional Information :
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire compensate and promote regardless of origin age gender identity sexual orientation or any other fantastic traits that make us all unique we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies and any unsolicited candidate submissions will be exempt from any payment expectations.
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1